When am I billed?

Whitepages Premium Membership are available in three packages:
  • Monthly memberships that will automatically bill every 30 days
  • Quarterly memberships that will automatically bill every 90 days
  • Annual memberships that will automatically bill every 365 days

Membership payments will automatically renew at the same price and term originally specified until you decide to change your membership.

If you order a Background Report, either individually or as a bundle, you will be charged immediately. Afterwards, you will have 30 days to redeem that credit. 

All charges from Whitepages Premium will appear on your credit card statement as "WHITEPAGES INC", along with a toll-free customer phone number for questions and support.

You may see a 1$ pending charge on your online statements. This is a temporary 'funds held' item, and it is a fairly common step in online payment authorizations. If you see this last longer than 72 hours, and it does not appear to be the 1$ trial cost, please submit a request to the Customer Care team.

 

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