What is the FCRA?

The Fair Credit Reporting Act (FCRA) is a United States federal law that regulates how Consumer Reporting Agencies use your information. The FCRA promotes the accuracy, fairness, and privacy of information in the files of Consumer Reporting Agencies. Because Whitepages Premium is not a Consumer Reporting Agency, the data obtained from us cannot be used for the purpose of certain background checks.

Consumer Reporting Agencies are companies that collect, assemble, evaluate, and sell consumer report information to and for third parties. They are regulated by the laws set out in the FCRA and distinguish themselves from more generic background report companies. These agencies are able to provide sufficient information in helping you make a decision on employment and tenant background checks.

We understand that visitors may have questions about restrictions in using our data. We've created a list of examples, detailing situations in which you should NOT use Whitepages data in decision making. Keep in mind, this list does not contain every possible scenario, but it should aid as a helpful guideline.


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